Press Release: Hotline Provides Immediate Link to Emergency Assistance

April 29, 2010

JACKSON, MS, April 29, 2010 – The American Red Cross continues to help victims of the Mississippi
tornadoes who still have disaster related emergency needs and who call the Disaster Relief Hotline
number, 1-866-GET-INFO, which operates 24 hours a day, seven days a week. The Red Cross is
present, available and accessible to help in the recovery of the people of Mississippi.

When someone calls the Hotline:

  • A trained Red Cross worker will listen to their concerns and provide guidance and information to help them move forward in their recovery.
  • Disaster-related needs of an emergency nature that people don’t have the resources to meet are
    immediately forwarded to a Red Cross caseworker. Caseworkers may visit the family to
    determine the extent of their immediate, emergency needs.
  • Relief workers may be able to meet the family’s needs through vouchers, relief supplies or
    referrals and can guide them in acquiring other assistance through government and
    community agencies.

People with emergency needs because their homes were totally destroyed or suffered major damage
should call the Hotline as soon as possible at 1-866-GET-INFO. TDD 1-800-526-1417 for hearing
impaired callers.


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